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Legal

Privacy Policy

Last updated: March 1, 2026

1. Introduction

Quantum Algo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (quantum-algo.com) and use our services.

2. Information We Collect

Information you provide directly:

  • Name and email address when creating an account or subscribing
  • TradingView username for indicator access provisioning
  • Payment information (processed securely through our third-party payment processor — we do not store credit card numbers)
  • Communications you send to our support team

Information collected automatically:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers and general location data (country/region level)

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service, including granting TradingView indicator access
  • Process payments and manage your subscription
  • Send transactional communications (account confirmations, billing receipts, support replies)
  • Send product updates and educational content (you can opt out at any time)
  • Improve the Service based on usage patterns and feedback
  • Detect and prevent fraud or unauthorized access

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with:

  • Payment processors to handle subscription billing securely
  • Email service providers to deliver transactional and marketing communications
  • Analytics providers to understand website usage (aggregated, non-personally-identifiable data)
  • Legal authorities when required by law, court order, or to protect our legal rights

5. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

We may use third-party analytics services (such as Google Analytics) that collect standard traffic data. This data is aggregated and does not personally identify you.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmission, secure payment processing through PCI-compliant providers, and access controls for internal systems. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you cancel your subscription, we retain basic account data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a machine-readable copy of your data
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at privacy@quantum-algo.com.

9. GDPR Compliance (EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases: performance of a contract (providing the Service), legitimate interest (improving the Service and preventing fraud), and consent (marketing communications). You have the right to withdraw consent at any time and to lodge a complaint with your local data protection authority.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact

For questions or concerns about this Privacy Policy, contact us at privacy@quantum-algo.com.